Frequently Asked
Questions

Questions and Answers

How much does it cost to enter Adventureland?

Please visit the Admission Page for pricing.

Alfie’s Last Call tickets are $27pp + tax and are only available at the park 2 hours before park closing.

Guests 1 year old and younger can enjoy FREE ADMISSION.

Applicable State and Local taxes are not included in the admission price.

I do not plan on going on the rides, do I still need to purchase admission?

Yes, everyone entering the park needs their own admission ticket, regardless of if they are riding or not.

How much is an Adult Admission?

Please visit the Admission Page for pricing.

Where can I purchase admission?

Admission is available online here. You must select the date you would like to visit.

Where can I purchase a Season Pass?

Season Passes are available online here. Season Passes are also available at the park, but the best pricing is available for online purchases.

What if I need to change the date I purchased tickets for?

Please email GuestRelations@adventureland.us with your confirmation and the date you would like to change your tickets to.

Can I purchase admission at Adventureland?

Yes, admission will be available at the park.

What is included with admission?

Unlimited rides on the date you select online or the date you make your purchase in the park.

What do I do if I have a 2024 Season Pass?

You must register your season pass at the park on your first visit. Bring your confirmation to the Ticket Booth to register. Once you have your season pass card, you must bring that card with you each time you would like to visit so we can check you in.

Does Adventureland offer a Military Discount?

Yes, the Military Discount is available for tickets purchased online or at the Ticket Booth for both active military and veterans. The Military Rate is $44 + tax for ages 2-24 and $34 + tax for ages 25+. Military ID holders must be present and must show Military ID to the cashier. Not valid for season pass purchases.

What do I do if I have a Complimentary Pass to Adventureland?

Please bring your pass to the ticket booth on the day you would like to visit the park. Passes are not valid during private events. Expired passes will not be accepted!

I have an Adventureland Gift Card—can I use it to purchase an admission online?

You cannot redeem physical Adventureland Gift Cards online. You will be able to redeem physical gift cards at the park and we will honor the online rate for you.

What happens if the park is closed due to the weather on the day I purchased tickets for?

If the park did not open, please email your confirmation number and the date you would like to visit the park to GuestRelations@adventureland.us.

 

What happens if the park closes due to the weather when I am already at the park?

Please email GuestRelations@adventureland.us to inquire about a rain check— you MUST keep your physical bracelets! Please include the date you visited the park and your bracelet serial numbers in the email.

What are the height requirements for your rides?

Specific information regarding height requirements can be found in the specific ride pages (access them from here). For your convenience, your child’s height can be measured at both of our Ticket Booths. All children are measured wearing their shoes. (Exception: If shoes have been altered in any way, then the child will be required to remove their shoes before being measured.).

What if my child is too short to ride?

If your child meets the minimum height required for a ride, an adult can accompany them on that ride. An adult is a person 18 years of age or older. There is no substitution for parental supervision.

Are pets allowed at Adventureland?

Only service animals approved by NY State are allowed inside Adventureland.

Can I bring my own food into the park?

Picnicking is not permitted anywhere in the park. For safety reasons, barbeque fires are not permitted. Coolers, food or beverages may not be brought into the park or parking lots.

Do you have strollers & wheelchairs for rent?

We have wheelchairs available for rent in our City Hall Building next to Bumper Cars.

How many people must be in my group to get a discount?

Groups of 25 or more can receive discounted admission when they make a group reservation 48 hours in advance.

For more information visit our Group Sales.

Where is First Aid?

First Aid is located inside City Hall, next to the bumper cars. A map of the park can be found here.

Where is the lost and found?

The Lost and Found is in City Hall next to the bumper cars. A map of the park can be found here.

Where can I get the special needs pass?

Special Needs passes are available in City Hall, located next to the bumper cars. A map of the park can be found here.

How can I find out more information about a birthday party?

Please click here to learn more about our party packages.

How much are season passes?

Season Passes for ages 2-24 are $185 when purchased online and $205 when purchased at the park. Adult Season Passes (ages 25+) are $120 when purchased online and $135 when purchased at the park.

I am an employee of Catholic Health, am I eligible for discounted admission?

Yes, Catholic Health Employees should use this link to access discounted admission. Please note that your order will only be processed when you used your Catholic Health work email that ends in @CHSLI.org. Any other email address (like @yahoo, @gmail, @aol, etc.) will not work.

Can’t find the answer to your question? Contact us here.

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